Course curriculum

  • 1

    How do I get my improvement started?

    • How it works

    • Welcome

    • Getting started - Time line
  • 2

    Choose ONE thing

    • Introduction

    • Activity Qi1: Choose your ONE thing

    • Activity Qi2: Explore your ONE thing

    • 3minuteQI getting started with your problem statement

    • Activity Qi3: 3minuteQI problem statement worksheet

    • Activity Qi4: Am I on the right track?
  • 3

    Understand ONE thing

    • Introduction

    • 3minuteQI getting started with high level process maps

    • Activity Qi5: 3minuteQI high level process map

    • 3minuteQI Getting started with fishbone diagrams

    • 3minuteQI Fishbone video

    • Activity Qi6: 3minuteQI fishbone diagram

    • 3minuteQI Getting started with histograms

    • Activity Qi7: 3minuteQI histogram worksheet
  • 4

    Share and refine your diagnostic tools

    • Introduction

    • Assignment A

    • Upload Assignment A

    • Reflection
  • 5

    Next steps

    • What's changed?

    • The way forward

    • Well done!