QIC Learn

This course is for people who want to get involved in quality improvement (QI) initiatives and don’t know how or where to get started, or want a bit of support to get on their way. It may be that you’ve done audits and want to explore ways to close the audit gap, or that you’ve tried quality improvement in the past but not got as far as you wanted. We'll support you to progress from a QI newbie to someone who can use a small selection of QI tools and techniques – in a home or a work situation to start building the habits of an improver.

We focus on the practical elements of improvement science and how improvement works for you where you need it. With our guidance, you will identify and choose a small problem to work on and use three tools to explore the problem in more detail. We call this the discovery phase – and it’s the best place to start if you want to increase your chances of making an improvement that could last.

You will put everything you learn into practice immediately! In our online space our course tutors will be there to provide feedback to you as you learn. By the end of this course you will have selected ONE small thing that you want to improve and learnt more than you can imagine there is to know about it. This is your first step towards improvement and sets you up perfectly to start using a robust scientifically informed change method such as the Model for Improvement or LEAN.

If this is something you need in your career – you will also have the evidence to fulfil an e-portfolio requirement or Continuous Professional Development record. If you don’t need it in your career – you can certainly apply it to challenges throughout your life!